eGovernment uses digital tools and systems to provide better public services to citizens and businesses.
Effective use of open source for eGovernment can provide a wide variety of benefits including more security and savings for governments and businesses, increased flexibility, and greater stability of systems in implementation life.
ICTs are already widely used by government bodies, just as in enterprises, but eGovernment involves much more than just the tools. It also involves rethinking organisations and processes, and changing behaviour so that public services are delivered more efficiently to people. Implemented well, eGovernment enables citizens, enterprises and organisations to carry out their business with government more easily, more quickly and at lower cost.